The lost art of communication - Sarah Nicholson
I’ve got my grumpy head on this month as I lament the lost art of communicating. Or rather the fact that with so many different methods of communication available it is so often impossible to speak to a real person and resolve a simple issue. great image from an article about bad communication! https://wiselancer.net/lack-of-communication-and-improvement/ Let’s rewind, my story started last week when I made an offer to drive a friend to a seaside town, over an hour away so she could visit her son. The car park we found uses an app to make payments, no coins or simple tap of a card here, that would be far too easy. I downloaded the app successfully but we figured out we would take a proper look on our way out when we knew how long in hours and minutes we had actually stayed. After all there was no indication when the transaction had to happen. In fact, the signage was extremely vague with no step by step guide. Before we left I entered all the details of our stay and tr...